Egbekaw Global Service Corporation values customer satisfaction and offers a return and refund policy in accordance with Cameroonian law. Clients may request a return or refund within 30 days of service delivery if the service provided does not meet the agreed-upon specifications or standards. To initiate a return or refund, clients must submit a formal request outlining the reasons, supported by relevant documentation. Upon verification, refunds will be processed within 14 business days through the original payment method. Services that have been customized or delivered as per client-specific instructions are not eligible for refunds unless proven defective or non-compliant with contractual terms.